Privacy Policy

At LabPals Ltd we respect your privacy and take the protection of your personal information seriously. This Privacy Policy outlines how we collect, use, protect and share the personal information that we receive from our customers.

1. Collection of Personal Information:

We may collect personal information such as your name, email address, shipping address and billing information when you create an account, place an order or register for our newsletter. We may also collect information about your browsing history, preferences, and behaviour when using our website.

2. Use of Personal Information:

We use the personal information that we collect to fulfil your orders, improve our website, personalize your experience, communicate with you about your orders, promotions, and other updates, and to comply with legal and regulatory requirements.

3. Protection of Personal Information:

We take appropriate measures to protect your personal information from accidental or unauthorized disclosure, access, or destruction. We store your personal information on secure servers that are protected by firewalls, encryption, and other security measures. We restrict access to your personal information to only those employees and service providers who have a need to know in order to provide you with the services that you have requested.

4. Sharing of Personal Information:

We may share your personal information with third-party service providers who help us operate our website, process payments, ship your orders, and provide customer service. We may also share your personal information with law enforcement agencies, government authorities, or regulatory bodies, when it is necessary to comply with legal or regulatory obligations, or to prevent, detect, or investigate fraud or illegal activities.

5. Cookies and Other Tracking Technologies:

We may use cookies and other tracking technologies to collect information about your browsing behaviour, preferences, and device type. This information is used to improve our website, personalize your experience, and to deliver targeted advertising. You may adjust your browser settings to block cookies or to notify you when a cookie is being sent.

6. Changes to this Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. If we make changes to this Privacy Policy, we will update the effective date and notify you through our website or by email.

7. Contact Us:

If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at hello@labpals.co.uk.

By using our website, you consent to the collection, use, protection, and sharing of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website.